Privacy Policy

Bank of Baku built the Bank of Baku OJSC app as a Free app. This SERVICE is provided by Bank of Baku at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Bank of Baku OJSC unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Device OS . The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
In order to ensure the security of transactions and prevent fraudulent actions the Bank has the right to transfer to "Kaspersky" (JSB "Kaspersky", address: 125212, Moscow, Leningradskoe shosse, 39A, building 2, BC "Olympia Park") the following data: model of the Client's mobile device; operating system version; unique identifiers; geographic location of the Client's mobile device; mobile network data; data on all applications installed on the Client's device. You may not access or collect any personal or sensitive data until the user consents. The app's request for consent:

• Must present the consent dialog clearly and unambiguously;

• Must require affirmative user action (e.g., tap to accept, tick a check-box);

• Must not interpret navigation away from the disclosure (including tapping away or pressing the back or home button) as consent; and

• Must not use auto-dismissing or expiring messages as a means of obtaining user consent.

Location information

In order to ensure continuous access to the services provided by the Bank of Baku and the security of users when connecting to the application, it is necessary to determine the geographical location of the user’s mobile device. Information about the location of the user’s mobile device includes GPS data sent by the device, user coordinates, active network connections. In addition, the Bank of Baku shall use IP and MAC addresses, SSID, URL addresses and VPN contact information to locate the device in roaming.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Permission to images

We ask your permission for images when uploading profile photo.

Permission to media and files

We also ask your permission for contacts, images and files for money Transfer service via QR.
You may ask for funds from another DostBank user by sending them generated QR code. The sender has to upload QR image from Gallery in order to send the requested amount.

Permission to access contacts

We also ask your permission for Contact list for money transfer called “Transfer to Friend”. You can choose another DostBank user from contact list in order to send funds. For this you need to give permission to application to access your contact list when you first log in DostBank. We will not use or share your information with anyone except as described in this Privacy Policy.

Changes to This Privacy

Policy We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.